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Our Values

We understand that a landlord or tenant bringing court proceedings can be stressful for both parties. We believe that people respond most rationally when they are treated with thoughtfulness, honesty and respect, in other words, as any of us would wish to be treated.

We bind ourselves in our contract with our clients to uphold the rule of law, act with integrity, not allow our independence to be compromised, act in the best interests of each client, provide a good standard of service, and not behave in a way that is likely to diminish the trust the public places in the legal profession and the system of civil justice in England and Wales.

Publishing our success rates monthly means that our focus as a business is to get the best possible outcomes for clients, not mess up your case and charge you more to correct our failures.